Cookie policy

This Cookie Policy applies to the website www.raccoons.be (referred to as "website").

The latest version of this Cookie Policy was revised on 21/12/2020.

The website is controlled by Raccoons NV with registered office at Veldkant 33A, 2550 Kontich and VAT number BE0732917350 (referred to as "Raccoons").

The use of cookies by Raccoons is part of an overall Privacy Policy in which Raccoons acts as a controller for the personal data we gather through your use of our website. Both policies will provide you with information in relation to the processing of personal data and the rights you can exercise. The Privacy Policy can be found on https://www.raccoons.be/privacy/.

1. WHAT IS A COOKIE?

"Cookies" are small pieces of information that a server temporarily or permanently stores on your computer or other devices, using a website and a bowser. Cookies contain a unique code that can recognise your browser when you visit a website (this is a “session” cookie) or will recognise your browser in future use of the website (this is a “permanent” cookie).

Cookies make it possible to simplify, complete and personalise the use of the website.

2. WHY DO WE USE COOKIES?

The website of Raccoons uses different types of cookies:

2.1 Necessary/Functional and Analytical cookies

Necessary cookies are essential when you visit our website. They are usually only set up when you perform actions such as a request for services, for example when navigating between different parts of the website or filling in forms.

Functional cookies improve the way the website works and provide you with a more personalised experience. Typical examples are cookies that remember choices you have made in the past, like the preferred language or the choice you made when asked to fill in a survey on the website.

The purpose of analytical cookies is to gather information about website usage. We collect for example information about the number of website visits, pages visited, goal completion and traffic sources, so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.

2.2 Marketing cookies

The purpose of marketing cookies is to optimise the user-experience or to make advertising more engaging to users. These cookies send their information to external service providers such as Facebook, LinkedIn and Google Ads. The information helps them to show you more relevant and personalised ads.

3. WHICH COOKIES DO WE USE?

Underneath this introduction, you can find an overview of all cookies Raccoons and third-party service providers use on the website. The overview was last revised on the revision date of this Cookie Policy, mentioned above. All future used cookies on the website will be added to this list in a timely manner.

Necessary/functional and analytical cookies

Name cookie

Description / Purpose

Retention period

_iub_cs-30699360

Storing the user’s cookie consent choice for 30 days.

30 days

_ga

Google Analytics: number of website visits, pages visited, goal completion and traffic sources, so we can measure and improve the performance of our site. This cookie is used to distinguish users.

2 years

_gat_UA-131264538-1

Google Analytics: number of website visits, pages visited, goal completion and traffic sources, so we can measure and improve the performance of our site. This cookie is used to throttle the Google Analytics request rate.

1 minute

_gid

Google Analytics: number of website visits, pages visited, goal completion and traffic sources, so we can measure and improve the performance of our site. This cookie is used to distinguish users.

24 hours

hubspotutk

This cookie keeps track on the visitor’s identity. It is past to Hubspot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor.

13 months

__hssc

This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

30 minutes

__hssrc

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value "1" when present.

At the end of the session

__hstc

The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

13 months

Marketing cookies

Name cookie

Description / Purpose

Retention period

4. MANAGING AND DELETING OF COOKIES

Some visitors prefer not to be recognised on websites. You can delete cookies from your computer’s hard drive, block the use of cookies or opt to receive a warning before cookies are stored on your computer through the Internet browser.

You can prevent cookies from being stored on your computer by disabling this option in your browser. All commonly used browsers offer this functionality. Keep in mind that turning off cookies may limit the services we can provide on our website and may also affect your user experience.

For more information about controlling and/or deleting cookies, visit the page below corresponding to your browser:

(a) https://support.google.com/chr... (Chrome);

(b) https://support.apple.com/kb/P... (Safari);

(c) https://support.microsoft.com/... (Internet Explorer);

(d) https://support.mozilla.org/en... (Firefox);

(e) or visit, http://aboutcookies.org/how-to... all other browsers, please read the documentation published by the provider.

5. AMENDMENTS TO THE COOKIE POLICY

We reserve the right to make amendments to this Cookie Policy. The most recent version of the Cookie Policy can be consulted on our website.